All About Digging
All About “Locates”
Ontario 1 Call serves as a central resource for identifying underground utilities before excavation begins. Its primary purpose is to ensure safety, prevent accidents, and safeguard against damage to essential utility lines and homes.
For all excavation projects, it’s a mandatory step to initiate a locate request through Ontario 1 Call. This process is critical for adhering to safety regulations, reducing the risk of costly accidents, and preventing disruptions to utility services.
A ‘locate’ involves identifying, marking, and reporting buried utility services like natural gas, oil pipelines, power lines, telecommunications, cable TV, internet connections, as well as water and sewer systems. Before any digging commences on a property, Ontario 1 Call must be contacted to request a locate. By law, the excavator must have the response document from Ontario 1 Call in hand while digging.
When we have a project, we reach out to Ontario 1 Call with all the necessary details. They then coordinate with utility companies to mark the locations of underground lines on your worksite. This crucial step ensures safe excavation practices while avoiding damage to utilities.
Please note that private lines on your property, such as natural gas, propane, pool lines, and septic tanks, cannot be located through Ontario 1 Call. However, it remains a legal requirement to identify these private lines before excavation. If you need assistance with private locator services, please contact us, and we will be happy to provide a referral. Call us at (905) 497-4653
The convenience of our service is that you won’t have to contact Ontario 1 Call yourself; we handle it all. We directly coordinate a Locate Order with Ontario 1 Call and follow up with the locators to ensure timely responses for your appointment.
If you’re interested in learning more about Ontario 1 Call’s services for homeowners, you can visit their website by clicking the icon below.
Members of Ontario One Call will make all reasonable attempts to complete locates within 5 business days of being notified about the excavation. During the peak of summer (June through August), locates may take longer to complete due to a high volume of requests. Please keep this in mind when anticipating your project completion date.
The validity period for locates can vary, but they are typically valid for a set period, such as 30 days from the day they were completed by the locating company. If your project extends beyond this period, or paint markings have faded, new locates need to be requested again to ensure safety.
Yes, locates are essential whenever digging is involved. They are a legal requirement and are crucial for ensuring safety, protecting your property, your neighbors, and our team.
Yes, locates are necessary even if the digging is confined to your backyard. Underground utilities can be present anywhere on your property. To ensure safety and compliance with the law, a locate request is required before any digging begins.
Permits & Property Boundaries
Payments, Deposits & Scheduling
Booking an appointment for post hole or footing services is absolutely free. You only need to make payment once we’ve finished our work. To simplify the process, our foremen carry portable payment terminals and accept various payment methods, including cash, major credit cards, debit cards, or any combination of these. You’ll receive a printed receipt from our card terminal immediately after payment.
Initiating building services with us is easy.
To begin the process of booking our building services, simply reach out to us by phone. We’ll initiate the conversation and provide an estimated cost for your project over the phone and via email.
If you decide to move forward, we’ll require a small upfront travel fee which will act as a credit towards your project with us. This fee allows us to send one of our expert builders to your property for measurements and the finalization of the design and cost.
We are available by phone, email, text or chat.
Or you can phone us at these numbers:
Office: (905) 497-4653
Cell Phone: (647) 323-7770 (Leave us a text)
And you can even chat with us on our social media sites:
